SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Capital Style (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thecapitalstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A good dress, for rest at sea Super, if in the city then you need to beat, synthetics of course, but this is characteristic of this kind of dresses, the size with took on the parameters 90-70-102, it was possible and m, but it will come down and so))))
Beautiful, the color is saturated, the size is perfect for the 48th size. The cutout is not deep (and then often make it to the waist) to the touch the material is slightly silky. The store quickly sent. Well... I liked it. Thank you.
Love the shape
Dress consistent with the description. Sizes typical. Very nice looking
The dress is very nice, the fabric is fine. It doesn't have a double layer. If you use an L in Spain, buy an L. The Size fits perfectly. Yellow is beautiful.
Excellent!
Too Beautiful!! Excellent store as always. XL = 44 FR (1m68 / 84 kg)
Dress arrived in 11 days in France. Summer dress conforms to the photo.
nice dress a little to long at the back
I loved it.
All good
Article parfait j’adore
Beautiful dress fast delivery as always 1 week to UK I recommend this store
Beautiful
I love the dress, however I am always a size m and this one is a little too large, I should have ordered a size less, but the fabric, the finishes, very fresh, beautiful dress, and the shipping to US quite fast!
Perfect
Beautiful dress and fast shipping.
I fell in love with this dress. Is przeurocza
Good
Glad I could buy online. No hassle, and the quality is fine
Cool
Beautiful, printed and ready-made, very light, perfect for summer
Comfortable and excellent design
was as described. recommend.
thanks, is amazing!
As in discretion enjoyed.
is good. I really like it.
The store offers the cheapest online. Nice buy!
Delighted with this dress.
all as described! Thanks
Excellent quality, reallllllly satisfied. would recommend
overly excited about receiving it!
great packaging, i got product in great condition. Thanks. Recommend.
wonderful deal
Loved the dress! Perfect fabric
gorgeous dress
Very cool dress! I'm delighted!
hope to order again soon, it's something
Dress in very good condition and very fast future U very well packaged
It's so resonably priced I couldn't resist :-) Waiting for my parcel already!
No reason to worry where to find online. This store is just the perfect place to get everything you need
thanks to the seller for free shipping! happy with the purchase
My product arrived in time. Thanks!
So was the かわいかっ!
I had no idea where can I buy until I stumbled upon this store. Great job!
Nice dress. My parameters are 100/80/104. Height 175.
As I can judge from my experience, the quality of is more than satisfactory
A really nice, has become my favorite, and is well to any physical
beautiful!
Is przepiękna, came in two weeks