SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Capital Style (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thecapitalstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good one! I usually wear 38-40 pants and shirt s-m, I ordered size M and it looks perfect. The fabric is good, looks pretty stiff and is comfortable. You can adjust it from waist and shoulders, totally recommended! He arrived in less than a month in the Canary Islands.
Size in size, just fire
Take a larger size, and then the hips will not pass... I gave my daughter-she is delighted
I had to sew gum on my feet, or it's too tight. The threads stuck out of the seams. And in general-normal panties. Took for work
So cool thank you
Good kambez .. delivery fast
Received in 13 days. The article is well in accordance with the description and I join the other comments on the fact that it is necessary to take a size above.
Good qulity
Came in 9 days (!!!) to the delivery point DPD, justified also instantly. On the growth of 168 XL perfectly approached the length, but the straps had to be tightened to the maximum. It seems to sit comfortably. Of the minuses: in the straps and in the pockets, the threads stick out, but it turned out, that the pocket on the chest is false. Only two pockets, not very functional)
Fastest delivery-7 days.
Rend super good, trop content
Very cool combez, for the summer in general cool! The straps really often need to be corrected, but in general it is super. Delivery month
The goods are satisfied, the size approached. Delivery fast)
All is well
Very good stylish overall. Adjustable at the waist with strings. The fabric is dense, pleasant to the body. Went to Moscow for 17 days. Recommend.
Everything came up, I would figure out how to fix the straps and everything is fine
It came quickly. Everything is like in the description, the material is good. Recommend
Too little bug!
I liked it very much thank you to the store I recommend to everyone. No worries, I'm 38(M) and it suits me so well.
Really perfect super happy arrived in a resonable time
Bomb overalls! On the volume of the hips 99 size L sat perfectly! Sewn neatly, only on the sides inside at the waist of the rubber bands are white sewn, and so neatly. Fabric pleasant to the body
I love good fabric
Krivo sewn the lock, in some places stick out threads on the wrong side. The size approached (L at 95-70-100)
A little less than stated. The fabric is pleasant, thin and dense, sewn neatly.
Same as the picture, it took a little bit longer to arrive but I was not worried at all as I was not in a hurry to have it, I love it so much, I took xl but I normally wear medium, it fits me so well cause you can adjust it , thank you store I will definitely recommend.
Super on the growth of 168 by 54 kg approached.
Great suit! Interesting, stylish, fashionable. Size s sat well on my parameters 88-70-90, height 160. The only thing that there is no secret zipper and through the hips to pull a little difficult. And so in general everything suits. Thank you store, 5 stars! Photo, as sits on me, will send later.
Very slip straps, wear almost impossible, fall off the shoulders, very long and выскальзывают from the rings. Even trimming and sewing did not help. On the growth of 165 pants slightly short
The article is accurate but has no size plus and no use to me
The goods came quickly, at a height of 157 took S, went straight back to back. The only webbing was necessary for a long time
Overalls are excellent!
I like it