SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Capital Style (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thecapitalstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cute pattern, good also for mothers karmiacych. Minus the "babciną" length though I have 170cm tall.
Dress is very well. I recommend this store
The dress is super, goes in size, on its S ordered s. The cut of the neckline is very deep) I'll take a little ear. It looks good, steam and will be generally class. Delivery 2 weeks
Dress as the picture, very pretty
Beautiful dress, size s perfectly fit. Height 171, og 85, waist 73, OB 95
Shipping fast. Ordered their size L for parameters 90-79-103, height 169. Read reviews, it turned out great. It is necessary to take strictly on the grid of the store. In the chest is very large and in the sleeves. The fabric is thin, pleasant and does not shine through. Suitable for summer season
I received the goods, sewn well, sat just right, there is a size in size, there are a couple of threads, the fabric is light. Sits more like a robe, because of the location of the cut in the middle) but in general, the goods are not bad)
A good dress, at our 50 took 2XL, it was possible to take L. but overall excellent
All oké, very nice, thanks.
The dress is beautiful, on the Russian size 46-48, the size M sat perfectly,
All right, I like the genero and the color is? Nice.
Arrived in 10 days!! Cute dress, not translucent.
The order was shipped quickly and came to Peter in 4 weeks. The track was traced well. The dress perfectly sat on the figure, even a little freely, but the belt ironed this moment). My size is more m than s. But thanks to the girls for the reviews, I decided to take still s and was not mistaken. Dress made of light fabric, does not shine through. Stitched all is well, the threads almost do not stick out. I'm happy with the product on all 100%. the store reckomenduyu.
Gift for my mother, she loved it.
Very cool, I wear size S and So also wzięłam But it seems that is rather for size M
It came quickly, everything is OK.
Color does not match. It upset.
Beautiful dress, such as in the photo, material much better than I expected
just like photos, extra fast 10 days delivery. I love it❤❤
Dress and color consistent with the picture, beautifully lies, only big V-neck and need to catch the thread to was not seen bra. Besides all super, recommended!
Beautiful dresses, fast shipping. Recommend
Very good in very good model and excellent and raw
very nice. my height 170vm, took L size, fits good.
Beautiful! All the Agrees in addition to that size S more przypada for M. Recommend!!!
Dress as in the photo! Size in size, I advise)
Dress is super, material light and ethereal. Sizes Standard, included strap so you can wearing it accordingly match. Shipment for Polish dotarła after 2 weeks. Highly recommend!
Goods for a week went to St. Petersburg. There is no smell, the village is excellent. On the chest 104 and waist 90 ordered XXL.
I like it! as in the photo!!!!! I recommend! fast delivery
Excellent
I ordered M size, my parameters 162 height, 65 kg, I'm too big even on the 3rd breast size. It was necessary to take S.) the dress is cool, in the chest was sewn, otherwise the cutout is too frank. In general, of course, he can have such a little style for release). It came in less than a month.
Dress presents well
, It came in 2 weeks, very cool, the fabric is dense, for autumn, spring, for shoes, top sweater or jacket for ankle boots, Universal, color excellent, no smell, I recommend
The dress is cute, sewn well. But I will return, T. K. The style does not suit me
Super I wear size 44/46 and XXL perfect
Beautiful dress, material comfortable feel, not smelly, has a very deep V-neck. My dimensions are 110-92-120 wszedzie I still have some refill.
Beautiful dress. Dekold requires zaszewki but it no problem.
Ethereal material makes the dress is perfect for summer. Quickly dotarła. Recommend
Beautiful dress! It came really quickly. The material is pretty thick, not see-through, artificial but it had no smell. Very good quality, looks expensive and elegant. It's definitely not for very hot summer days but it's perfect to wear when it's warm or even little chilly. I highly recommend!
Great, but deep cleavage, shows your bra. Fast shipping
Took the size of 2XL. I'm great, but the belt hides and is not very visible. OG-96, ot-83, ob-106. Does not shine through, does not rustle, but the antistatic is mandatory. It came a month before Moscow.
super!
Consistent with the description, wszyłam haftkę not to rozchodziła in bust. Dotarła to Poland in 2 weeks (paczkomaty). Recommend
Wybrałam size L, casual I wear M/38. Is OK. Material fine, spodziewałam the gorszego. I am very satisfied! Future Courier Mail Polish
Dress is beautiful, very good quality, recommend
Dress dotarła to me very quickly. Beautifully locates on the body. Material artificial, but not prześwituje. For this price I am zachwycona! The size, this up I 92 cm bust, waist 80 cm and hip 108 cm and L is loose. Recommend!
Dotarła to me in two weeks. Zamówiłam size M and at 175 is troszkę for knee (wish with no longer). Material nice as with sieciówek. 10/10 hadn't length
Very pretty.
All is OK. Zamówiłam dress XXL I wear size 44 and dress suits super. Shipment dotarła after weekendzie majowym and ordered 14.04 ie very quickly. Recommend
Material somewhat artificial and elektryzuje off easily, but overall dress very cool and recommended! :)