SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Capital Style (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thecapitalstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hello. I received the parcel and everything was fine. I haven't tried it yet. Those days were not. The store shipped quickly. The item could be tracked wherever it is located. Thanks to the seller
Excellent melting, took mom and friends several times! Recommend
Everything is OK, platinum is closed, does not flow. The beaver are all well.
Very sweet I love
it is consistent with description
I take the second time, I ordered Black before, now the red ones. The fabric is thin elastic synthetics. When walking, in principle, do not rustle, but the waterproof part hovers the ass)) so it is better to use them for bedclothes at night using pad instead of it, as here, some write and then resent that they get wet)) on the label is indicated XL = 95, suitable for OT = 72, OB = 94 cm, just tightly fit, Do not hang or press. But on thick lids will not fit, will press the elastic around the legs. Panties with a wide side, the husband is shocked by such a Babian style)) beauty in them is not at all, but for such days will come down
As pictured. Arrived fast. Did not tried it yet. Will leave additional feedback after use.
good pants
Purchased size 4XL for a size L (42) in France. Tighten your thighs a little. Very good for beginning or end of period or in addition to a Cup.
For the size well look at the picture. For M i took xxl and it's OK. For 40/42 I took xxxxl and it goes too. Nice panties to wear, for the very big flow it will be necessary to change several times in the day. Otherwise good absorption, does not flow, do not work clothes. No bad smell. To wash them, I pass them under cold water rubbing them a little, the blood leaves very easily, then machine, no dryer.
thanks a lot. if it work I will buy some more !
Great ones
It's ok, panties are soft and size is correct.
Produit impec cable
Excellent, pleasant to the body. At its m took KHL, came well
I advise both the goods and the store!
Very comfortable. Absorbs well. Suitable for low to medium flow. I'm thinking of recommending it.
I bought the first set a year ago, they still look perfect, that's why I bought even more
I love love love these. They are not itchy like traditional cotton panty liners. They stain easily but who cares. They are leak proof. Highly recommend. Only negative is they don’t breath well but that is too be expected.
really comfortable, and they work perfectly! I am really happy with they!
The parcel came quickly. Corresponds to the description. I ordered this product for the second time, the first time was wrong with the size, but it's my fault. Panties are very good, comfortable. I advise you to order what has already a large number of orders, after all, another order from this store did not correspond to the description. Specifically, this product is recommended.
5 stars. 5 stars. Thank you. Thank you
I didn't try them on these dates, I buy little things I need to leave under the tree. Buy 23/11 and 2/12 came
As ad found great is more like a short individually wrapped
Items arrived in a week and a half to New York. Thank you!
They're great. They carve well. They're not cotton, rather synthetic. But they're comfortable.
Works!!!
Recommend ! Nice material. I'm wearing a size M, I took an L sieze and it's good.
Everything is perfect!! I recommend this store to 200%!!!
Too bad that the sizes you have to take one see two sizes above
Thanks to the parcel received.
ok