SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Capital Style (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thecapitalstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice jacket love it, thank you for a gift
The jacket is excellent, a thin windbreaker on the lining. The seams are even, the threads do not stick out. Size M approached the OG 95 cm, OB 96 cm, but Butt, it would be better to size more. Delivery to St. Petersburg a little more than 3 weeks. The only negative is the shape of the hood, it is made by a sharp angle, sticks out like a cap. The Hood will be changed. The jacket cost 990 rubles.
M is eu M
Jacket super size perfect
Ohhh the jacket is bkn, I ordered size L my weight is 66, I stay chevere, light material but at the same time it is warm for the wind.
Exactly as the picture, fabric good, store, ordered a birthday card because bought to send birthday gift and they sent congratulations card!! Arrived in less than a month, am satisfied Great seller, super recommend
good！！
The jacket came for 10 days in Mo. The color is beautiful, sewn well, without sticking threads. But... it seemed to me that the jacket is straight men's, it's long, at a height of 166 ass covers, if расстёгнута, when you zip on the hips keeps at the expense of gum, the sleeves are long and very loose! On the OG 109 store said to order XXXL, in the chest is good, and everything else is big!
Very good
Just like in the photo, I spend a size L and the size is right, it suits me very well even loose in the chest which is where I usually have more Problems since I spend on a 105 Cup c but the rubber down when the jacket is back there is a little ugly so it's better to wear it unbuttoned since it's very much left Tight
Exact size, it came to me in a week.
Very nice
Beautiful! Is as in picture!
Very nice jacket the size is good!
Delivery in a couple of weeks. Sewn well. M The village is normal, the sleeves are "with a margin". As a gift put elastic white socks.
Thank you
Very cool jacket
The goods received, everything is fine, the only negative, near the runner where, at the bottom of the gum, on one side it broke off the seam, T. E. On one side, the elastic band holds, and on the other there is no, freely, white socks (nylon) put as a gift
Jacket really liked
Cieniutka windbreaker.
The color is not so vivid
I arrive in a month, the print I thought had better resolution so I took off a star, I ordered medium size and I look good, I measure 156 cm overall it's pretty, but I repeat would have loved it if the print had better resolution
All OK
Size consistent with the description. Fast shipping. Super bolero.
It's very pretty but very transparent.
Super mega fast shipping recommend
Jacket-synthetics, does not breathe. That is, when it's warm, you can not wear it, because it's immediately hot in it, and when it's cool, it's cold in it. The photo looks more attractive of course. At the bottom is a tight elastic band, so I think it will be good only for thin ones. My hips are wide-they do not sit, they dressed once and that's it.
Very fast delivery
Not disappointed, I took L for size 42 and it's perfect. Love it.