SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Capital Style (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thecapitalstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you. The blouse is beautiful, it keeps the shape well. This is my second purchase from this store. Delivery in 2 weeks. Per height 1,65 The length is avilnaya, but the sleeves are long. But, in general, the purchase is happy.
nice dense fabric. just like the picture.
Blouse liked, the description corresponds. Fabric tight knitwear, even denser than expected. The color is rather milky, not pure white. Sits well, the cutout does not fall apart, you can wear both with lowered shoulders both on the model and in the usual version. The length is short enough, goes into size
Very pretty as you would express. Very fast two week delivery.
Blouse liked, sits perfectly, on the OG 105 I ordered the size m. The fabric is dense, but due to this, the blouse keeps the shape and folds and ruffles look voluminous. Came quickly, thanks to the store!
Norms blouse. My wife is happy.
Blouse is just gorgeous! Delivery 9 days since the order came to Moscow. At its size 42 ordered Xs villages perfectly, it was not even worth taking anymore. I was thinking. My parameters og 78 from 68
A great purchase, I was very pleased. Thank you for the fast delivery and such a beautiful product!
A good blouse, on the Ob 121 XL sat back to back. I think not suitable for tall girls, because. The blouse model is shortened. At the same time, the sleeves are a little long.
For a long time I thought what size to order, the choice fell aside after the reviews read. If in doubt, order a little more to the blouse sat down as in the photo. The fabric is heavy as it was written in the reviews, the form holds.
Shirt is beautiful! Looks exactly like the picture and size table is adekwatna. Express shipment, highly recommend!!
Dense fabric, the size ordered its own neither more nor less. I was inaccurate, I would say even scomkan, there are no more complaints
The parcel is delivered quickly. The product corresponds to the description.
The blouse is beautiful! Xs for parameters 84-68-96
Beautiful blouse as in the picture
Led Bomb
Height 160, weight 59, sat perfectly. It looks beautiful.
The only negative, more precisely not matching with the photo is that in life the fabric does not shine. And in general, the blouse is awesome. delivery to Germany in 2 weeks