SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Capital Style (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thecapitalstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful, all OK
I loved it, it's beautiful, I'm size L according to size chart but I ordered an M and it was perfect
Super
Cool. It's cool. Slightly stretched, but not critical. Not even noticeable.
I have a Spanish M/38 size, I ordered the M and it's the exact size. If you stretch too much, the color ceases. That is, it can become transparent if it is very fair and tight to stretch the fabric. However if you order your size, all ok.
Excellent shorts, in size all approached. Delivery is very fast, I did not even expect) the only slightly lighter than in the photo (not such a contrasting color)
amazing shorts. the parcel arrived quickly. first thing i tested was see through- material is kind of thick, stretchy and non see through. I really like them it's just a little loose for me on thigh, i guess room to grow.
Nice shorts
the product came just as expected, the product fits perfectly and it came way faster then expected, couldn’t be more pleased with my experience with this shop, thank you!!!
I followed comments from others, and the size was great for me. Better take those from the manufacturer. They are nice and elastic
Very thin, and thin gum
Satisfied
Should be xs
Size M on the hips 95 is perfect. Very cool, do not shine through
Bikes are wonderful! Of course, thin very and rubber top thin. But do not shine through even with squats. On the size 40-44 you can take Xs, because they stretch very well. I bought 11 pieces for the whole sport team and very satisfied In Rostov-on-Don came for about a month and a half.
Wonderful, I like :) take the size in size, stretch perfectly and do not shine through.
Shorts as described, print looks fine. I chose my usual size and fits perfect. Stretchy material, but not see - through, quite squat proof. I would order different patterns if it was possible! Fast delivery as well.
Item fit the description.
nice fabric, not see through. product as in the description. I Wear jeans size 28, took M and it is okay.
Polecam
I'm usually a medium I have wide hips so large is better
It looks like in the photo:)
Same as the photo. I bought M, I'm 38 in pants and I look good. Yes, the fabric is half thin.
Same as the photo
Really fast delivery, just like in the picture, stretchy. I am 168cm, 58kg took both S and M size, both fit me well
Ordered 15.09. It came in Samara 26. 09.v Pyaterochka. Very satisfied with the purchase. About 91. Height 175. The color is bright. The material is pleasant, smooth, synthetics. The elastic does not press. No smell.
Beautiful garment. It fits very well. Prompt arrival
Great are, love❤️
Super comfortable, light and beautiful. Took for yoga. Very beautiful! Size in size.
Spoko