SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Capital Style (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thecapitalstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Awesome jacket, oversized style, warm, comfy, I really love it.
Beautiful jacket, soft, oversize
The jacket arrived in advance, well packed, the size that I got was M and I have 1,50m. Just loved, is comfortable and beautiful
Good, matova, stylish.
I'm very pleased) good leather deputy) matte texture) for growth. 170 excellent
The jacket liked, at 90-60-92 looks oversize within reasonable, on the skin is not very similar, but it looks decent. Sending and delivery Fast. (photo, unfortunately do not ship)
Love!
Took the size S on its 42 R, came up, sits well Sewn well, polyester composition, of the minuses there is an unpleasant smell Seller sent on order day
The jacket is good, soft. On height 176 a little sleeve would be more authentic, but this is for me so, maybe someone likes it. The size took M, on the chest 100, sits well, but not directly overweight. Delivery fast, 10 days
Everything is fine, it reached Japan in a week!
Très bien
The jacket is very cool, but thin. Like a shirt. Despite the fact that the size of the oversize length you want to add to my height 174 cm. He's covering for his ass. But a couple of CM would add
How cool she is. I wear it with pleasure! On parameters Height 160-162 Weight 65-70 Chest 95-100 Waist 75-85 Hips 100-104 Size L Very soft and classy Just no words
The jacket is good, fast delivery, about 2 weeks.
Back short
Jacket fire, oversize. Leatherette soft, pleasant to the touch, the jacket does not crumple, does not have a sharp smell. Stylish, youth model. On height 160, 90x73x96 perfectly fit the size m. Delivery is super fast, in 12 days by mist-express, to Ukraine. I recommend the store!!!
Wife Liked
EMS is not so since the Leapster or by as much as based on the とどき! Respecter of おち with dolman Ish, きじ in the shape of the objects. しょ ひん the elephant would like to respecter はおっ even おち づら otherwise nice しょ will ひん is. want to recommend.
Very thin
Fire jacket! Shop at altitude.
Excellent jacket, though at first there was a smell, but it weathered out
Thank you, nice
All as in the picture.
Just super, surpassed all my expectations!
In general, I liked the jacket. Sits freely, cut actual. I did not really like the material, thin. There were no identification bars, no labels. I wanted to return, did not work out.
It's been two weeks. The jacket is good: Made of soft leatherette, inside the lining is silk. Oversize, can be worn with a sweatshirt. The jacket is thin, so the season has already passed for it. Size S for height 170, size 85-65-92 sat well-there is no where does not interfere, everything is fastened. Color as the picture
Super biker, the material is excellent, all as described
The jacket really liked. Thank you.
Thank you for the beautiful jacket! Everything came up, came very quickly. Seller good
The material is soft, everything came up, it sits super. In general, I did not regret what I ordered. For a long time I dreamed of this jacket
Size M approached my 42. But тонюсенькая, and the smell is terrible! Told me to hang out. The store sent for a very long time, and there was another month