SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Capital Style (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thecapitalstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Waist 65 Hips 90 Size "M" as in the photo
The shorts themselves are super, but the size with a waist 63 straight back to back, I would like to be more free.
Size L does not match
very nice. take a 2 size bigger if you want it loose
Fully good. Fast summer
Super!!!!!! My recommendation to everyone!!!
Very neatly sewn. I recommend.
Good shorts, wide, from afar you can think that the skirt)
could be bigger but it's ok
Everyone is happy, we recommend
Shorts Super delivery to Novokuznetsk for 25 days
おもっ was more ちいさ female
The girl, read reviews and took L, on her S, thought it would be free, but he is big! On the ass 95 cm take m!! Otherwise, everything is fine
Cool Ones
I was too shiny. But, in general, norms
Just wow!
Shorts are cool. Look like leather. Take it will not regret it. On the hips 90 took S
Magnificent I recommend order on November 11 receipt on November 30 I usually wear S but I ordered a M is it nickel
Shorty Tori! Uncle! Shakira yakysna, without smell. Delivery shvidka, in zahidna Ukraine 18 dnev. Mix rosemir our 48-50 sit Italy. I'm old enough for a little Arun.
Good shorts, I'm thin to me very wide
Shorty Duge garnoi yacoti, I'm priciously fooled, the other person shkiranaya)
Shorts liked, only it will be necessary to iron them on the inside! I recommend, thank you!
Shorts are cool. But I did not guess with the size. In my 44 ordered 3XL. Great from the waist.
Shorts are good, the color is like in the photo, all the lines and snake are made neatly. No smell
Shorts liked. Parameters from 64, about 87, height 158, the width of the shorts is excellent. I ordered 11.11, came 27.11
Wow.
Due to the recesses, the front is slightly frayed.
Shorts Super! Very cool. They sat perfectly. Dense. But they went sooo long. By expedited delivery almost 2 months! Everything on the usual delivery came up, and they only recently.
Very cute shorts. No smell. smooth lines. My weight 61 kg-took XXL-perfectly suited
These are my second shorts from this store, the first took Green, the size of L and XL are not very different. HL is not very big, at the waist 70