SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Capital Style (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thecapitalstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Headphones are excellent, came quickly. With the phone became friends immediately) while I can not add/reduce the sound with a triple touch, but the tracks switch without problems
All OK
Very good! Recommended
It's exactly as mentioned. There is no fault
Come in four days, sdek.
The product arrived and is exactly like the picture and he got really fast.
Very well packed
For your money norms, but better take more expensive, the microphone is very bad
Very nice article, corresponding to the description. It's headphones are automatically connected to my smartphone without difficulty. Very neat shipping and packing. Thank you.
The product value, just have to say that did a great buy! Was really satisfied! Long was cogitando buying a Bluetooth headset to be of any type. First, marked the color graphite… Came the color black. All well. Arrived 100%. Have a clean sound and the highest volume, you can get fully within what is listening and at the same time, the sound, not hurt the ears. Using the same time started to notice some cuts fast in sound… But, well, I only use one time work account. Stayed for more than 5 hours listening and battery not just nor failed the sound (listening only with the right). Now put the left to test, and the right did not fully discharge Per hour, super recommend!! Am satisfied. Mainly for freedom me around without the risk of leaving the fall or bumping into some wire. If appear some additional unforeseen back and do a review.
All perfect, now I have to prove it
Delivery fast, headphones I like. Only on the iPhone for some reason, they do not hear me, the microphone does not work.
Pretty cool. I didn't expect to be that good.
ok
Excellent headphones, came very quickly. They work fine. Thank you very much to the store!!! I recommend this store!!!
Amei, encaixe perfeito no ouvido e veio tudo certinho. qualidade do som ótima. chegou com 20 dias.
Наушники нормальные, пришло быстро, звук тоже хороший, коробка правда выглядит так будто её пинали, но наушники в целости
Quality is very good, very pretty and volume is also very good! if you want to have headphones where is loud volume, this is for you! and it came very fast.
Il prodotto è ottimo. È arrivato dopo un mese nei giorni previsti.
очень хорошие и качественные наушники, очень качественно сделаны выполнены из хорошего материала, хорошо держит басы - музыку на всю громкость ничего не хрипит, сенсорное включение только прикоснувшись пальцем, палец на наушнике немного дольше держишь- выключаются или конектится с другим наушникам, если нажать дважды на правый наушник то переключается на следующий трек. соответственно на левый дважды- предыдущий. один раз прикоснувшись будет пауза. всем советую очень классный товар!
Thanks for the product delivery. I will continue to use this app from now on. Thanks
Llego rápido. Perfecto embalaje. Me encanta. Muy buena calidad. Vendedor y producto recomendado. Excelente audio y relación calidad precio. Mejor de lo esperado por el precio
заказал 2020.07.30 получил 2020.08.24 качество звука очень хорошая
very happy with the product....have some issues with laptop (laptops Bluetooth issue) with full base long battery (airbuds around 4 hour and charging case around 4 days) store reply for all messages...nice work and thanks RECOMMENDED (Ma Shaa Allah)
Audio player or very, very cheap compared to cost money. OK thanks
Auricolari Bluetooth comodi, con buona qualità audio e un design elegante. Vengono spediti con una buona imbottitura anti danno. In termini di qualità di riproduzione, possiamo dire che l’esperienza complessiva è più che positiva per la fascia prezzo di appartenenza. L’isolamento acustico è ottimo ed il suono risulta essere molto equilibrato, performando molto bene sui bassi, meno sugli alti e sui medi (le voci perdono spessore). Dotati di controlli touch per riprodurre, fermare e cambiare musica (passando al brano successivo o precedente). Dotati anche di microfono, rendono possibile l’utilizzo dell’assistente vocale dello smartphone e possono essere anche utilizzati per le chiamate. Buona stabilità di connessione del Bluetooth 5.0, anche se a volte può perdere brevemente segnale (1 secondo circa) Ottima autonomia delle cuffiette e della sua corrispettiva custodia, per un uso continuativo di riproduzione. Ne ricomprerei volentieri
Perfect product! Arrived quickly! Match the description. Great packing! Excellent quality audio!super recommended! Really thanks!
Loved! Arrived in Brazil super fast, if not for postal delay would get less Im month. All working.♥
Blazing Fast
Great, all as description and comes in. Excellent packing anti-impact. With this article I can listen to music call and a mini power-bank for emergencies.
Mulțumesc mult. A produs foarte bun. Îl recomand cu plăcere. Sunt foarte satisfăcut.
Iauricolari are perfect, I really like, store very trustworthy. Thank you
Very good product, design beautiful, however the sound quality is weak.
Neat, light. Comfortable and ergonomic case. I really like the look. I will check in the case I will write a review. I did not communicate with the store. The delivery time was much delayed, despite the claimed, but I write off on Kovid. Very DPD failed with their replacement points of issue.
Great product, am very satisfied, thank you! Recommend!