SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of The Capital Style (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://thecapitalstyle.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

K***r

22 Oct 2020

Verified Purchase

Machine food called blow cold may be different backlight also please Goma then on. The lettering edition is not each separately. The switch is right Altman key + shift switch to this week.

M***h

23 Sep 2020

Awesome, the box came as after football :) stickers I was not put as everyone, it's a shame (high buttons just under my hand) that you can still say, Clava gun.

I***v

21 Sep 2020

The keyboard is cool, it's a pity not RGB. The only negative is that a little M3 is erased (scratched).

G***a

29 Aug 2020

Клавиатуру заказывала для сына. Ему всё нравится, замечаний нет. В комментариях к заказу просила Продавца положить наклейки для русской клавиатуры. Просьба осталась без внимания, на контакт Продавец не идет, сообщения не читает. Впервые сталкиваюсь с таким отношением к Покупателю.

Customer

31 Jul 2020

The price quality is superior, quite according to the excellent purchase product, normally to South America it takes more than a month to arrive, this is delayed very little hopefully a month

J***e

16 Jul 2020

good~ 뷰티풀~키를 누를때마다 목각소리가 나지만 독특하다고 할수 있겠다~led 마음에들고 키높이가 높은편 이지만 불편함은 없다~

O***a

15 Jul 2020

Клавиатура пришла быстро, все работает. Продавец не положил руские буквы

N***n

14 Jul 2020

Nice keyboard. I will note first the pluses: 1. several kinds of illumination, for every taste. Beautifully plays with flowers. 2. arrived just in time, it is a birthday gift, and came even earlier. 3. pleasant to the eye and easily connected. 4. everything works fine. Cons: 1. the box came crumpled, but the keyboard itself is intact. 2. stickers with Russian layout are so transparent that in the dark it is not visible. 3. to turn off the backlight, you need to push several times. Well, everything is fine.

Delivery to St. Petersburg 1 month, stuck in customs (packed disgusting, the journey clearly patted the keyboard, the box is torn, half the keys were lying on the box, it's good that everything is in place, in the rest everything is cool, it works, glitters, as in the picture) I liked, we will look at how it will show itself further) stickers with Russian letters did not put, although I asked

V***v

7 Jul 2020

Came in 17 days. Heavy. Metal pad. Black Scrolls are not loud. The backlight is interesting. Put stickers with Russian letters.

N***

6 Jul 2020

The store sent the parcel at the last moment, the messages did not respond, asked to put the stickers on Russian as a result they are not, but the keyboard is just beautiful

K***a

3 Jul 2020

Ordered 15 June, arrived in Novosibirsk 03.07. The box is a bit honest, but the keyboard itself is whole. Russian stickers were inserted, in them minus only in the upper symbols (they have, like the native keyboard characters are located on top) About the keyboard itself-it definitely costs its money. The backlight does not cut eyes, not very bright and not pale, the keyboard looks stylish, the wire is reliable. I definitely advise you!

30 Jun 2020

It's perfect, very Father design, it's good size, arrived in Mexico in 30 days approx despite the contingency

A***a

26 Jun 2020

The box came crumpled as if it was pinaed XD cat tried to bite the keys, very much she liked the open space under them (be careful with curious animals XD) huge thanks to the store for putting stickers with the Russian layout. Keyboard Class, a bunch of backlight modes-this can not but please) pressing soft, prints quieter, than my angry hp) very convenient key with four stripes and arrow (located between "fn" and "Ctrl") it can be used instead of the right click of the mouse. I hope that the keyboard will last a long time. I'm happy with everything.

S***a

19 Jun 2020

Awesome) unusual of course, the buttons are high, the sound of Blue scrolls is loud, sometimes you can hear the spring for some reason, not all the keys-that's on the capslok, tabe and other wide keys-strongly audible. Stickers of Russian letters put-I asked, yes, they are square, it is necessary to cut. I do not know if it is suitable for active printing work-let's see)

8 Jun 2020

cool keyboard like it !

V***n

3 Jun 2020

Nice keyboard. Very loud. They'll hate you for that. A lot of backlight modes, if accidentally switch, oral look for basic mode. In such cases, the keyboard application helps a lot-it's easier to configure the backlight mode. Swings from the site. F2088 version is suitable for this one. There is a bug with illumination-if after turning on the computer you did not press any keys, after turning off the computer, the keyboard will continue to glow.