SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Capital Style (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thecapitalstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love it! Thank you! Goods received in 2 weeks, very quick.
beautiful
Very nice fabric, sits Super
Very nice fabric, sits Super
Excellent jacket, football material, for growth of 160 cm, chest 98 cm and pregnant tummy came up perfectly.
Excellent jacket, football material, for growth of 160 cm, chest 98 cm and pregnant tummy came up perfectly.
Very soft. I’ll order another.
Very soft. I’ll order another.
Nice T-shirt. Suitable for small abdomen and for large. And it looks good, and the fabric is quite decent.
As in the photo of the store! Everything is fine, and the fabric is pleasant to the body, and the size of M at 42-44 sat well (not in the guise, then what you need). There are plenty of places under the growing tummy. Delivery less than a month. While everything is super! I will complement the review after washing
As in the photo of the store! Everything is fine, and the fabric is pleasant to the body, and the size of M at 42-44 sat well (not in the guise, then what you need). There are plenty of places under the growing tummy. Delivery less than a month. While everything is super! I will complement the review after washing
Excelente
Nice cut and soft fabric
Nice cut and soft fabric
Приятный тонкий трикотаж, отлично для лета. Спасибо
Приятный тонкий трикотаж, отлично для лета. Спасибо
pleasant fabric, nice design
pleasant fabric, nice design
So light and pleasant to the body fabric that this top does not want to shoot. very satisfied with the purchase.
So light and pleasant to the body fabric that this top does not want to shoot. very satisfied with the purchase.
Great T-shirt! I went a little more than a month) at my 42 came up size s.
Great T-shirt! I went a little more than a month) at my 42 came up size s.
Very nice tops, comfortable to hold material. Very good contact store, fast delivery. Take size which always wear.
Very nice tops, comfortable to hold material. Very good contact store, fast delivery. Take size which always wear.
This is the second time I order and they are perfect evolves avzc my belly that rounded red wine very beautiful. I do not communicate avzc the store but I take L in normal time with pregnancy I Took xl and it's
This is the second time I order and they are perfect evolves avzc my belly that rounded red wine very beautiful. I do not communicate avzc the store but I take L in normal time with pregnancy I Took xl and it's
All very well and it's nice!
Very cool! Feel super good and size as ours
Very cool! Feel super good and size as ours
A beautiful T-shirt, the material is thin.
A beautiful T-shirt, the material is thin.
Good dense fabric. Goes in size.
Perfect
Superior arrived really fast
It looks super good and makes the belly shape very pretty
Very cool and gatunkowo good blouse, very nice to the touch. When my size 44 zamówiłam size XL and is perfect. Recommend.