SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Capital Style (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thecapitalstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
got sent the wrong size but the store was really nice and answered very quickly and i got refunded thank you seller!
Excellent.
very nice
Excellent. I recommand
Beautiful, fabric Grossinho has a short underneath and Justinho body, loved, loved too♥
Cool materiałowo, could become more stretched, for people with wide biodrami especially recommend take much bigger size. Besides all super
Super uncomfortable
Just super, better than the picture
Well thank you
A little wrong color, the lines are more yellow, but I still liked it. The mound reached 11.11-4.12 quite quickly. Threads do not stick out well. Specially took a couple of sizes more to sew. I really like it!
The parcel is late, the links of the Praznikov. The skirt is perfect, better than in the photo I'll order more skirts, it's just magical. Thank you so much♥& Middot;♥& Middot;♥& Middot;
Skirt excellent Short, but norms) I have very primal lids and legs in principle, so only such pictures
Right size, good fabric, zipper is not very good.
Very nice skirt, came for a month. I took the size S, I have a height of 154, the waist is 60, at the waist is too big, it will be necessary to sew, and in length just right) the truth thought it would be slightly brighter color
Pekna sukne podsita bilymi kratasky. Hodne grille (kratasky vzadu vyčuhují)
The skirt is very cute, it came in about two or three weeks to Ukraine. Fit in size, can't take photo now, but can say I advise, I liked it!!: Z
Cute :)
Material:synthetic. i'm european m size i ordered XL almost perfect little bit wide on the waist.
It's transparent, but it's got a short under it.
LOVE the shorts that are part of the skirt, really cute and it’s exactly like the picture posted.
Good product. It fit me perfectly. Make sure to look at the size chart very carefully.
Recommend! Is super. Size dropped on Polish S :)
Super nice skirt. Has shorts attached. I wear size 0, waist 24-25.
Very short, but really great!
might want to size up or just check your measurements, took a while to ship, just like picture
All OK
Fabric is good. I ordered a larger size, I thought I would not fit into my size. It was great. Most likely, I will suture. The length is normal.
Recommend to board size greater than nosicie
Good qulity Skirt was going for a month Advise
Love!
Quickly Come, all is well
Spodniczka good jakosci from good materalu highly recommend Troche krotka but shorts underneath ratuja
I love this skirt so so much! I have in pink and grey, and its so comfy! I would recommend it to anyone!!! I love this website as well!!
Delivery was only 10 days to Vologda, at a rate of 1-1,5 months. Size S, could take m, because of the length. The skirt for its money is super, but, as expected, wide at the waist, but I have gone and will wear. Under the skirt are smooth sewn shorts. Purchase is very satisfied (photo before and after bruising)
Excellent skirt, shorts I cut. Delivered in 2 weeks to the Moscow region, the parcel was tracked
Well, let's start with the fact that the skirt is designed for flat-ass and if you are normally Russian veal you will have to order L well or M and then sew a skirt because at the waist it will be huge I ordered L hips at me 93 A waist 60) on the photo I'm in size S, I do not know how I climbed) Polubomu the back of the skirt is bullied because the SHOF curve) Yes, I wrote a lot, but that you would be a little stupid ass ordered the right size!) and the return here is paid yes, do not bother)
NACE
Thank you, I really liked the skirt! We will order one more, or maybe even two :)
Happy with my new
Order 30.09, took from mail 12.10 (tracked by the application "Post of Russia" the same day, as it came to the point of issue, I took). As a result, less than two weeks :)). The skirt corresponds to the description, nothing sticks out anywhere, made well. I ordered the size "S" on the waist 62 cm. In the waist area is a little big, but with a T-shirt or T-shirt will be good. As a gift there was a rubber band :).
It was the fastest delivery! The order was made on October 3, and the parcel came already 12 to the city of Voronezh. The skirt is very nice and beautiful, on the height of 163 and the waist 60 took S, everything came up. Shorts are and they do not particularly shine through
i'm satisfied with the purchase
Very happy with the ! Also very fast shipping!!
Great purchase
For any budget is a good choice
Super! THANK YOU VERY MUCH! It is perfect!
is really what I wanted. thank you!!
I really liked the , very nice quality and fast delivery
it's really resonably priced, and the store offers a great service.
This is amazing. I think I will order another one