SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Capital Style (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thecapitalstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent dress, very satisfied. At 48-50 L most that, 172 height length is excellent, I recommend
The dress is good, sewn neatly. There is a size in size.
OK OK
All OK.
Dress, for its cost, very good! Size S at 44. Recommend!
Dress as in the description. It came without defects. Electrically, you will need an antistatic
Excellent dress, delivery for 6
Girls, the dress is good, in cool weather. I wear a MKU and ordered a MKU. Height 163, 58 kg, waist 76, hip 96, I liked how the village, does not crack at the seams. Recommend
Delivery is almost two months. The dress in general is not bad, but not perfect. Too many folds that creates an extra volume. Highly electrified. Size S is free enough.
At 42-44 bought S, excellent village dress
Oochen beautiful, thank you)
The dress is suitable only for very thin. Very full.
Very chic. Arrived very quickly. I recommend the product this the responsiveness of the store
The dress is beautiful, but the waist line is overstated
Beautiful dress. I wear the size M, I also approached m. Height I have 168 cm, the dress is below the knee. I think that on low girls can be long. Thank you store.
Everything is super, thank you
Dress Came in size
The dress is certainly not chiffon, but worthy. Sewing neat. But the style is more suitable for slender tall ladies, otherwise it turns out "samovar Baba". Although with a wide hard belt looks good. The order came very quickly.
Nice dress! I ordered M for my 44th size, height 164
The dress is very beautiful, took a larger size, sewing good. Recommend
It's fine, take it, you will not regret it
Dress proved to be too large but recommend is beautiful.
The dress is super! Took the size of M. All is well, but with my height 167, the waist is slightly overstated.
Thank you, the dress came up. Good one.
Nice dress! Size description corresponds.
The dress is beautiful and neat sewing, suitable for all occasions
Order delivered quickly! The dress is great! The seams are neat. On my 44 size 44 came up perfectly! Thank you very much, I will wear it with pleasure!
Excellent. I chose at the most outstanding point of the figure))))-hips 117. Very free, as she wanted. A month later I received an order. The dress is very much nothing, it looks like a tight chiffon.
I waited for a dress and was very worried that there would be little. Received, tried on and was very pleased because. It came up. Everything is very good. Took XXL on The Og. 110, OT. 98, OB. 115 not even in tension, freely. The length of the sleeves and dresses is excellent. My height is 156 thanks to the store, now I can safely buy similar dresses from this manufacturer.
The goods are delivered quickly. Thank you store. The dress is interesting. Approached at 50-52 size took 5xx
Dress artificial silk, XL on the Russian size 50, lining goes on the dress, only no in the sleeves. The dress is light air, the length of me in the middle of the calf, Maxi, my height is 160 cm.
The dress is really good, it corresponds to the picture. But my waist is not in place, with an increase of 163 cm, high cm by 3! And the bottom of the dresses rises when the hands rise. Also strongly electrolyzed, even with the use of Rinser! But at the same time, sewn well, there is no smell! I ordered the size S for Russian 44! Parameters OG 88, OT 70 OB 94. Came quickly to Mo, weeks for 2,5,! Photo later
The dress is very beautiful, the parameters 91-69-92 size m approached. It looks very beautiful and feminine)) sewn neatly, the only very sticky to the body, but I think with antistatic there will be norms. To Penza went 8 days
Came quickly, the quality is good, thanks to the store
Very beautiful light dress, not fancy, with retro style
Cool dress, just iron, on my 50 size came up perfectly, delivered quickly
The quality of the dress is good, pleasant to the body. Recommend
very nice and comfortable .
I ordered coffee, sent gray! And it would be possible to XL, and I ordered XXL, a little too big!
The dress is good, on parameters 93-78-93, height 156, came the size M. The lining is dense throughout the dress, the summer is hot. Recommend
The dress is excellent, good quality, lined. Not the first time I take in this store. I ordered size L, so that it was more loose. chest hug 97 cm about. But at my height 175 the waist is always a little overstated. In the waist there is Rubber band, without belt loose. The belt can be tightened, well and Skirt fluffy))
I got the dress. I waited a long time, but it was worth it. Perfectly sewn, the seams are even, the fabric is light. I'm delighted! Thank you so much!
On the model, the dress looked softer and more airy. In principle, the dress is happy. Quality-for 4 (sleeves are sewn inneatly, the thread sticks out outside). Hands High do not raise in this dress, it just will not let you do it. The belt is attached. The lining is dense, to the touch rough. I think, after ironing and looking, and the touch dress buried) came in record time!