SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Capital Style (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thecapitalstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Size L on the hip circumference 97, waist 68, height 164-ideal.
The material is not very pleasant.
great
I wanted an oversize for height 170, hips 93, ordered XXL sat perfectly. Thank you!
Material szeleści rest cool image.
Super I took a size above by cons for it to be my size and it's good
The material felt very weird but it looks like the picture!
Thank you very much, very quickly, sat down cool!! /Thin
Thank you super
Really liked the pants! Only take 2-3 sizes larger!
I really liked the pants, something reduced the size 3x I'll lose weight just to put them on. Thank you! Both pants with a little present.
Very cool pants, as a gift put socks. Thank you.
She took on a teenage daughter 14 years old, the size of her 44-46. They sat down Super. thin, wearing somewhere from May to September.
Excellent pants, right size, great material, plus a gift
I am usually a UK size 12 & weight 73kg but I’m bottom heavy. I usually wear size M but I got size XXXL. Haha, and it fit just about... my bum is a bit squashed in it. But nevertheless, material is good, and besides the tight bum everything else is very comfortable.
The order came in excellent condition. Even socks as a gift put. Very nice. Thank you store!
They bought a teenage girl. Liked, fashionable and comfortable. For summer and early autumn. Comfortable.
Pants are very comfortable, look like in the photo. Focus on the dimensional grid.
Cool pants, please the details, all the seams are even. The fabric is light, for spring and autumn the most it. On height 167, the weight 50 took the size of L, the village is good, although when you sit on the pants bully. But I think it's normal in my situation, if I weight more would take XL.
Cool pants, ordered for parameters 103-84-100. I liked that they do not fill but do not tighten, for the pockets special thanks. I did not communicate with the store. Arrived in about a month.
Came very quickly, take XL for height 165-168
I liked the pants, just what I need On the growth of 153 came straight on the ankle, but the good I chose m and they are not in the butt. Thank you for the socks, they also fire!
I'm happy with the goods, I came very quickly. Put socks)
Everything is cool, the order is satisfied, the description of the goods is the same
Love it! Fits perfectly!
The size fit perfectly. Moreover, the pants is beautiful, as pictured. The fabric is as a raincoat, not know the right name, but finally, I liked. Is not as hot as a sweatshirt, but does not make you cold. Despite the delay delivery, the purchase worth.
Very good, I liked, thanks.
The pants are just cutting off everything, even better than I imagined. They sat perfectly, also sent socks as a gift
Pants are very steep, on the height of 159 hips 107 ordered XXXL. Along the length approached, sit well, comfortable, do not fetter, I advise)
Great product! The material was a bit thinner than expected but it is still comfy!