SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Capital Style (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thecapitalstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods received, the goods are excellent. Thank you!
This I have yet to open it, but I already bought a different color. Unique edit I made, I have sewing two elastic on the back that you fix under foot sofa so take the sofa cover in its place. Only the supplied is not enough, it rises from behind. All in all anyway good product. I didn't press-store. The tracking of the parcel is not precise, said that had already arrived at the destination, but in fact still wasn't. Past two or three days was available.
Very good case, fast shipping and very happy with the material if it repel very feliizz liquids
Quede tan contenta que pedí otra más. Me acaba de llegar, también superrapidi y todo perfecto. Vendedor más que bueno, buenísimo. Muy recomendable tanto el vendedor como el producto. Genial
Very good product. I get here real quick and it looks great. The couch is very big and it's a little fair but great. I'm thinking of buying another one. Thanks to the store. Very satisfying everything
Perfect?
I liked the, so far Mexico thanking the store and recommending the widely
Very quickly. So you can buy. Thank you
Compliant product very well
een paar dagen later ontvangen dan was aangegeven.
Fast shipping
I like the rubber you hold, I would have loved another one
A little dark but perfect
super, love it!
Очень приличное и удобное покрывало. Диван как будто помолодел. Простенько, но со вкусом сделано. Спасибо продавцу.
Order on Friday, it arrived on Tuesday, it looks great and doesn't move
Received in 3 days by registered post. It's just like the description. Very happy
It comes in a sachet and all very good little boy, looks like it's good, even covers when the couch opens
Perfect fast delivery 3 days product identical to description
I like it very, very fast delivery all very well.
Excellent quality, fits my IKEA two seater sofa perfectly! Non slip & easy install - (photo is taken "out-of-the-box") - highly recommend this store and product
Received in only 48 hours by registered post. It comes in a holster. Fits great to the sofa, although I doubt the ability of the pintites in the back so it doesn't slip. However with the rubber it holds well. Happy. I'm gonna order another one for the other couch, since it's the cheapest one I 've found, including a famous brand of TV sale.
Very good quality super fast shipping revoked the store Very good quality super fast shipping revoked the seller Very good quality super fast shipping revoked the seller Very Very good quality super fast shipping revoked the Very good quality super fast shipping revoked the seller Very good quality super fast shipping revoked the seller Very good quality super fast shipping revoked the seller Very Very good quality super fast shipping revoked the seller quality super fast shipping revoked the seller quality super fast shipping revoked the seller
Perfect, as description. Goes great on my couch 2,40mt. Recommended
Супер быстрая доставка,Отличное качество. Лучший чехол из всех моих предыдущих покупок.Надеюсь,что котам не понравится)))
me encanta ,es igual a la la foto tiene dos bolsillos grandes a cada lado , la tela genial queda súper bien y a llegado muy rápido
Товаром довольна. Сшито хорошо. По бокам, с двух сторон, кармашки. Есть небольшой запах, после стирки пропал. Размер соответствует заявленным параметрам. После стирки товар внешний вид не потерял. Рекомендую товар и продавца.
Отличные чехлы, точные размеры ,цвет как на фото, доставка супер быстрая. Я очень довольна, рекомендую продавца.
Queda perfecta
Muy contenta con la funda. La tela es muy agradable, para nada da calor. Se ajunta adecuadamente, buena calidad y la entrega muy rapida. Fue recibido muy bien protegido mas una funda estilo saco de dormir que ayuda a su recogido y almacenamiento. La compra para mi fue un gran acierto. Muchas gracias.
Чехол подошёл идеально! качество супер: не скользит, приятная ткань, не цепляет на себя шерсть кота. Очень рекомендую, полностью стоит своих денег.
Быстрая доставка, прям до двери! Качество супер! Продавец молодец!
Szybka wysyłka. Bardzo dobry kontakt, sprzedawca odpowiedział na wszystkie pytania. Ladnie zapakowane w pokrowiec. rozmiar jak podany w opisie.
Perfecto, no creo que haya otra funda mejor, tiene bolsillos en los dos lados.
Calidad precio tal cual. Buen tacto y fácil de poner. Tiene antideslizante y no se mueve cuando te sientas.Trae cinta para asegurarla. Muy bien empaquetada y tan solo en día y medio.
good quality, store very responsive, fast shipping. very recomended.. thank you..
Perfecto
Cheated me the order size so it is great on my couch but if the size suitable is perfect. The store product corresponds exactly with the description and arrived very quickly!
Muy buena calidad de material, el envío muy rápido llegó en 3 días. Muy satisfecha con la compra.
Good product
I ordered two, one for my parents and one for me. They look good on the 2 sofas. It came very fast.
Good cover, does not slip on the sofa, not bad lie, a little stitching need to better lie, but also so good. Did not communicate with the store
Super good, very fast delivery, great quality am very happy!!!!!! Thank you
Very good product, as in the picture. Seller recommended. 5*
Many thanks to the store for prompt shipment and quality goods! To the appearance of no complaints, we will check how it will show itself in operation))
Size fits. Slips over the skin and is badly fixed. An elastic band would be better made for the color of the fabric, and the straps of the fastening are lower. Cover included. Delivery for 2 months.
Great product same as described. Fit perfectly on the sofa and well packaged. Thank you!
Very good quality capes. The seams are even, the color is beautiful. Includes storage bags. The parcel was sent two parts: the first came very quickly, and the second was lost. The store promptly sent the second again. Thank you very much!
All Super!
Exactly as pictured, very good quality and comes with pockets at sides. The sofa fits my sofa perfectly. Shipping takes longer because of Covid-19 border restrictions.