SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of The Capital Style (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://thecapitalstyle.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

A***x

6 Nov 2020

Verified Purchase

Excellent. I arrive in very good condition and with all the corresponding accessories now just waiting to test the results, but very good shipping.

М***в

2 Nov 2020

The goods came quickly, everything works. Whether there are results from application will write later.

R***n

i haven't tried it yet but i dont understand what other outlet for and it came very fast thank u

C***k

22 Oct 2020

the goods are packed perfectly, no damage, have not communicated with the store and have not used the device yet

Д***н

15 Oct 2020

11.10 ordered, 15.10 took in the mail! Immediately tried, the thing works! The result is early, but the process is felt slightly.

А***a

6 Oct 2020

From order to delivery-26 days. Did not track, the courier delivered to the door. Delivery service is good, agreed without problems. The packing is reliable, the device is intact, there is an instruction for Russian. Includes nozzles for sockets, a razor and glasses. The device works, at maximum power hot and smells like pale hair (light skin of the legs, dark hair). Flashing only when touching the skin, just in the air will not work, works from the network, there is no built-in battery. I will try to have time to complement the feedback result, after a while

Л***в

5 Oct 2020

All is well for now, the order came in 2 days. The box is not crumpled, intact. Of course, the inside of the package was fashionable and more reliable. The photo epilator itself works p precision as well as a more expensive model (for 12000r.) and therefore, what is the point of paying more, that of course will justify the amount of flashes laid, will show time. In general, I advise

С***a

26 Sep 2020

The parcel came in about a month. The number of flashes specified initially on the screen corresponds to the description, as well as the complete set. I just tried it on my hand. The number of flashes on the screen is reduced. At large turns, the hairs melt. Let's see how it will be in use.

J***k

24 Sep 2020

Perfect! I waiting 2 days.

ი***ე

11 Sep 2020

I was impressed, I did not expect that he would be so exactly the same as the description. First of all surprised by the packaging itself, in a bubble, Spock delivery less than a month, then already the integrity of the product itself and its details, as well as I tried on a small part of the skin, she felt the heat and the sounds, as was the smell of a little pale hair. I really hope that it will give a good result. Be sure to complement the review as soon as I notice any changes. And now it remains only to recommend the store.

Э***a

26 Aug 2020

Заказ пришёл очень быстро, за 5 дней! Проверила, все работает, немного шумит вентилятор. Обязательно надевайте очки, вспышки очень яркие! Буду пробовать, чуть позже поделюсь о результате.

А***ц

6 Aug 2020

Аппаратик действительно миниатюрный. Коробка целая, не мятая, хоть в подарок бери, все качественно упаковано. Лично мне комплект пришёл не целый, без блока питания, из за чего открыла спор с продавцом, в котором пришлось ждать решения алиэкспресс, поскольку продавец на мои требования не соглашался. Разъём под питание оказался один в один с тем, что у меня на ультрафиолетовой лампе и в принципе с этим блоком он работает. Пришёл аппарат довольно быстро до Подмосковья (Одинцово) 2,5 недели. Работает конечно не супер, но результат маломальский за 5 применений есть. Но последние разы я выстраиваю на самую большую мощность. У меня темные волосы и не прям светлая кожа. При включении действительно горят девятки, это радует. Пять звёзд ставлю только за быструю доставку, цену и за перспективу на эффективность. На самом деле ленюсь немного, поэтому процедуры нерегулярны.