SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Capital Style (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thecapitalstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Suggest to buy
Straps are good. With the store did not communicate, sent quickly. It was all served.
Super fast super goods super store
Everything is super looks expensive
2020.12.02 12:53 (GMT-7): shipping success 2020.11.30 10:00 (GMT-7): clearance procedures start 2020.11.30 10:00 (GMT-7): clearance clearance 2020.11.27 12:00 (GMT-7): arrival National arrival 2020.11.26 20:00 (GMT-7): Origin Ningbo National 2020.11.26 17:00 (GMT-7): Origin Ningbo National 2020.11.24 11:32 (GMT-7): airline is allowed to ship 2020.11.24 06:17 (GMT-7): shipment from USA warehouse shipping starting with 2020.11.24 01:29 (GMT-7): Origin warehouse in the shipment 2020.11.22 01:25 (GMT-7): Dispatch shipment Colored 쨍 harness this 쁩.
On real skin does not look like. Very tough. The man's hand is short.
Wrist with this thin shoes women/the most narrow wearing correct info size, can feel! This Please long! Real leather with Jean-Lo ^^;
good material.
Very nice
Not as comfortable as other bracelets but overall very good. Thank you
Precious and arrived in less than two weeks in chile
Will go
Arrive in 22nd. Products with good sound
Strap is super, very beautiful
Conform to the description, satisfied with my purchase. The fastener at the watch was not attached to the bracelet, I do not know if it is normal but you have to be very skilled to succeed in assembling it.
Goods came quickly, about a month, material hard but over time can be softer, holes in the fastener are too far away, you need to do additional under your hand, the watch looks not bad
Very comfortable, soft strap, I advise. It looks neat and much more expensive than it costs.
Great bracelet! Looks good, inserted with a creak
Very beautiful...
Terrific! Shipping days or so to arrive.
Perfect exactly what I ordered... And speedy delivery too
Great strap. Conveniently sits on the hand. I wear every day for 2 weeks. No scuffs.
Good one. Everything came up, but a little hard
The strap came. But not the color that was ordered. The store is answering. For the wrong color-offered to return the money.
Same product.
Very beautiful. Rose gold is not exactly the same but you don’t see that very much. Recommend to order
Good strap, I'm happy. delivery to Kursk 2 weeks
Perfect
Colours are slightly different
Super
Like it
Great strap! Let's see how it will be worn!
Shipping genuine fast summer!! Working day and down no matter rephrase BoA also uncomfortable four etc..
It came quickly! strap fire! I advise the store
parfait
Good product with good endings.
Honorable version of. The rain down with ~
Very good
Shipping period is weeks to ourself. Little leather smell of Ghana and band of thickness is thin admission. Sew on or finish looks like a decent. Wrist circumference 15cm degree is used at the end with second hole when it is with just four. Band wide not well looks like it fits in.
Good)
Nicer ㅎ before other than from the mountain bike
Súper linda!!
Good
Shipping W days took it incredibly fast four!
Pretty fast shipping for Prego leather is also fine rubber poorly written right now.
A good bracelet, came quickly, light, without defects
Unfortunately, the bracelet came with marriage. Opened the dispute, the money was returned immediately.
Excellent strap, the lines are even. Clasp is good. Thank you
better than great, strongly recommended!!
Too big the strap