SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Capital Style (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thecapitalstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It looks beautiful.
Beautiful. I came from the wall, superb. Very happy with the article.
It came well packed, easily sticks and is very important as easily can be removed. Does not spoil vinyl wallpaper.
To Poland to Warsaw szło 33 days. All as the description. Safe. ........ Perfectly for decor especially for children's room :))))))))))
Super, thank you very much! Fast Delivery
Reached in 15 days, very beautiful
Very well packed!
With all the time they have me speckled from July that they're telling me logistics is behind they 'd have to pay me $30.000 in waiting compensation.
I used it on glass and the drawing stays as it looks in the picture, better on wall
really nice
Cool. I liked it very much. Thanks for fast shipping
Easy to use, very beautiful and within two weeks to come
Very beautiful. Loved
Very beautiful sticker!
Very nice, on the other hand the flowers are less white than in the photos, but the whole is still very good
Everything is just super. The product corresponds to the description. quality is good. Shipping fast. The store also invested a small gift. very nice. I'll order more. Seller. Advise!
Thank you, the store, received for 10 days, I really liked it, and the size is large
Beautiful!!! Unfortunately my wall is a little too porous then tends to secede but… Don't blame the adhesive! The ricomprerei definitely!
Excellent quality. Recommend
Looks good on the wall! Very carefully I advise you to glue, because if you glue the picture together, you can safely throw it away!
It's easy to glue. It is clear that and where to glue. There is a miniature for an example. Thank you very much. I liked it very much
It looks very nice on, I expected it a little higher, but otherwise it's pretty good, it sticks well to the wall
change a little bit but also looks awesomeee
Thank u! The goods are satisfied!!!
The order came in 2 weeks. The sticker corresponds to the description. The only wish to make fragments smaller, T. K. You can not glue one. I have one branch glued to the main background, barely peeled off, I had to cut it off. And in general, and without this branch it turned out well.
Really beautiful, the sticker is made in pvc but doesn't smell of plastic. Graphically is gorgeous, I put it in the bedroom and makes its shape even if I preferred not to stick the cages and the little birds because they are not my taste.
Everything is super. Thank you very much for this decision. The old wallpaper was burned.
Наклейка просто чудо. Посмотрите какая красота получилась. Очень быстро доставили.
piękna naklejka, w rzeczywistości wygląda o wiele lepiej niż tu na zdjęciu! Polecam. :))
Very beautiful, stickers in put the store as a gift, thank you
Me ha llegado correctamente embalado, y en buenas condiciones, es muy grande y el adhesivo es muy fuerte.
If the stickers were unified, it would make it easier to stick.
Adding niečo after vyše dvoch mesiacoch but Hlavné them že prišlo PRI tejto situácii s vírusom. Nálepka them Krásna and už SA nevieme dočkať keď Ju budeme mať v spálni. Odporúčam predajcu ďakujem
The sticker is super! Seller put a small gift) arrived the parcel in 3 weeks.