SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Capital Style (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thecapitalstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
93-75-99 my size is m. In the shoulders sits well on the pattern. I will remove the shoulder pads, I have my shoulders. Height 160 length is good. The sides behind, I will sew a button in the studio, or completely sew them. Ugly stick out in different directions like a tail in a bird. It is fastened to the button in front, the buttons are hidden by a fabric on top of which you get stuck. Also, either a break-in completely hole or I will not button at all. The fabric is light full of synthetics, looks good, it's unpleasant to the touch. The smell seemed to take apart some grandmother's stuff. Terrible persistent aroma of the old and something like that. After washing and steaming with a photograph on myself. In general, OK. In particular, there is something to correct.
like picture . my size M ..but I take L after reading feedback of other people.
The blazer is a wonder, it's more fatty than others, I'm sure I'll buy another one to give away.
Very beautiful coloring, refreshing. The fabric smelled strong, had to be washed in a delicate mode, ironed-difficult to parse, it was better to put in a dry cleaner. Landing at the jacket is excellent, I took my size, m on rus.44-46. On the height of 170 sleeves just right. One moment only confuses-the slot behind it grabs, I carefully took it with an invisible seam. In general, I'm happy, because I could not find one in the store and they ended up worth it. Thank you store, good sales :)
At 44-46 came m
perfect!!!
Beautiful and perfect carving
Very good article compliant
The jacket is perfect, it came in 20 days
Liked it
Beautiful I took one more size and it still looks great, the product arrived fast
Very good jacket, not thin. My parameters: height 167, on-85 from-60 ob-92 with a pride training was not needed. came quickly) sent on the trail of the day
amazing height 1.75 weith 63 took M looks well
I 've asked the M being Me a size S and it's great
Nice jacket. Recommend.
Same as the photo
Nice colors and nice to touch. It wears lining and the shoulder pads make it better to attach to the shoulder. Perfect size.
Super
Super jacket. Took S for a height of 165 cm. Buying successful
Blazer really liked. On the growth of 178 og95ot 77 ob95 straight sat perfectly. Tight. Keep your uniform. The only many synthetics. Lining rustle. And there is a barely noticeable defect in the form of not correctly selected line, the photo is not visible. The argument didn't open. We need to steam. рекомндую. came for 2 weeks in Tyumen ..
I miss a button on my jacket!! :(
Frankly Too Beautiful the jacket I make a 36 38 I took a M.
Very. Nice as the photo, I measure 1.70cm and fit the right height of the culete. My measurements chest 100-78-100
Delivery to Moscow 11 days. Cool Girls, the jacket is super. The size L is clear on the parameters. Bust-96 cm, taz-106 cm.
Top!
Size, description corresponds.
bien
It's great! Same as the picture!
It takes only 12 days to reach Spain. Perfect and super pretty!
Parfait
Ok.