SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Capital Style (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thecapitalstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice dress
Beautiful bandage dress, thick and elastic, I recommend
The dress is gorgeous. On height 186!!! The village is excellent. A rare case when something can be picked up for my height here. The length closed the knee. There is a size in size. I looked on the dimensional grid. On the European m came up. Shipping fast.
Very beautiful dress, well sat on the figure (my parameters are 80-62-90, height 174). Delivered quickly, in about two weeks. I did not communicate with the store.
I like the cut you have and it's very elegant.
The dress is very beautiful, sewn perfectly. On the parameters 86-65-91 the size S was ordered. I sat down well, but it collects and pushes behind in the waist area. At a height of 168 just below the knee. With a fully buttoned lock from below it's hard to walk, it's better to unzip a little. Delivery 2 weeks after 11.11, which is very fast. The store is excellent, thank you to the store.
Everything has come.. Took M.. The material is dense.. Compresses a little. But it's better.. Since dinner is all unnecessary
Dress-bomb! At 83/67/92 Xs sat tight, without waves, but due to the wide shoulders a little presses in the area of the armpits and neck, not critical, you can walk and breathe) I now want such a white, I will wait for a discount, took for 1.5 k
Great
Good afternoon. I received my order. I liked everything. Thank you very much.
Dress bandage, sits well, the material tight pulls, ordered the size L, sits perfectly. I recommend to buy, I received my order quickly!!
Parfait
The goods were delivered very quickly, the height of 178 size s sat perfectly. Take it, you will not regret it)
Very beautiful
The dress is super. On height 168 below the knee. The material is heavy, slim.
Beautiful. Dress. I recommend it. 5 stars as always
Dense, well sewn. One minus is the length is not mine
Delivery in 6 days
Dress Chic
This is an unmatched store. Service at the highest level. And the dress is just great. These are solid 5 stars. Recommend!
Cool! But very emphasizes every little thing on the body (navel, any crease, underwear and so on, adjust the underwear is also visible). S sits very well at 88-67-93, height 170
Super fast delivery) at 44 size came up perfectly
86-63-89, 48 kg perfectly sits, who loves more freely, probably you can s
Very beautiful dress, I recommend the store
Dress Chic now favorite
Super
S at 42-44 sat perfectly, nowhere is going, looks sexy.
perfect, just perfect. no more words. absolutely recommend.
Very nice, elastic is a longer peak, half calf for 1.73 height, spandex and polyester.
Very nice, elastic is a longer peak, half calf for 1.73 height, spandex and polyester.
Te dress it is beautiful, I had some doubts because I have bought another model and wither and the color was like old white yellow color. But this model is a perfect white
Chic, beautiful looks expensive.
It's perfect!
The dress is beautiful, excellent quality, the fabric is super heavy and shapes the body very well, I am S and pedi S and it got the body real good!
Beautiful, thick, elastic and with metal closure, I recommend this shop to 100% very professional
Delighted with all the dresses I 've bought. Good quality! I still hope 3 I haven't received!
Spectacular the dress, such as description, thick and elegant, the order arrived almost in a month at my home in Chile, well packed, in perfect condition. Very happy with my purchase.
Платье очень красивое и качественно пошито, полностью соответствует фото! На параметры 88/68/98 взяла L , село очень хорошо! Заказывала в этом магазине сразу 5 товаров, продавец отправил одной посылкой, доставка около 3 недель в Украину! Продавца и товар рекомендую!
На параметры 89 67 92 взяла XS, село хорошо. В целом заказом довольна
Очень быстрая доставка. Товар соответствует описанию на все 100%. Ткань на платье плотная, летом точно носить не получится. Швы ровные без лишних ниток. Платье садится по фигуре и надо подбирать внимательно белье под него, т.к. оно не просвечивается, но проступает. Рекомендую для покупке только тем девушках, кто уверен в себе.
Платье просто замечательное. С продавцом не общалась, но могу отметить то, что товар был отправлен молниеносно. Мои параметры 94-66-104, выбрала размер М, чтобы было комфортно в бёдрах, не прогадала. Ткань отличная, плотная, гладкая, никаких изъянов я не обнаружила. Садится четко по фигуре, подчеркивая ее. Мне понравилось абсолютно все: скорость доставки (9 дней в Омск), качество, соответствие размерной сетке и фотографиям продавца. Рекомендую к покупке.
The dress was pleasant, dense, the size s approached the parameters 85-92-60, height 165. In the throat is a bit dense, but it's from the first fitting, behind it is slightly assembled, because. In obtyag, but these are norms. Looks good with a denim, in general, very much even on the way out, and just like that)
Beautiful dress! Placed an order on July 17, and on August 1 already took from the mail. My parameters: height 165 cm, weight 64, chest Volume 89, waist 75, hips 101 cm. I ordered the size L based on my personal shopping experience. I'll tell you what... The ass was very, very uncomfortable to walk when the dress was fastened completely. (The effect of a tightened pencil skirt). Also, due to the height of 165 cm, the length seems bigger than it is. I had the edge of my leg almost to the middle of my leg. In the rest, there are no shortcomings. The dress is heavy, very unusual cut, looks expensive. Definitely recommend to have such a thing in your wardrobe.
dress is awesome, for this price I didn't expect to receive quite good quality product! my original size is S, but decided to buy M, so it was right decision )) I definitely going to purchase one more, different color and style but size L ))) because even M is pretty much tight...
The dress is awesome, emphasizes the figure, looks great. Quality but my size s turned out to be too big: folds at the waist, and on the sides it rushes. I ordered a smaller size, I look forward to it! Order in MSK came in 2 weeks. My parameters are 52 kg, 160 cm, 87-61-92. Girls, order a dress, you will not regret!
Everything is fine. Like in the picture. Took S, the village is good. Although I usually take XS
Long went the parcel, at its 42 size, height 168 ordered S, chic dress
Nice dresses. My parameters could be taken in size and smaller. But the growth of 170 is slightly long to me. Fast Delivery
Greatest dress . Fit very well. Dimensions is same as in description. Materials comfortable. Delivery takes 30 days. Thanks)
The dress is very beautiful, sewing is good, the fabric is dense. I ordered M, the village is good, but gather slightly on the sides when walking, so on my parameters height 166, weight 58-size S would be perfect, although still the dress is very satisfied, thank you. I didn't talk to the store.